Awesome Night Sleep
Helix Mattress Review

Helix Mattress Review



Helix Mattress Review: Ranked in the top 3 for sleeping cool. (Click here to see all the ANS Best Mattress Award Winners) 

The Helix Sleep mattress has many extremely positive characteristics. Among them are that the bed is made up of a combination of coils and foams. Another is that the entire Helix mattress promotes a cool sleeping experience. The cover is good for cooling as it is not too thick. The Helix Dynamic foam top layer reduces heat retention. The pocketed microcoils second layer with its individually pocketed coils offers improved air flow. Lastly, the High-Grade Polyfoam bottom layers with their open cell structure allow ample air to flow through the material. 

Still another huge positive the Helix Mattress has is that customers take a quiz online on the Helix website to determine their sleeping needs. From the quiz, Helix customizes a mattress just for them including determining the correct firmness. (Click here to see Best Mattress for Customization) Other awesome aspects of the Helix mattress include that it has dual options for couples and that the their team of engineers, designers, and craftsmen have been manufacturing beds for over 30 years. Additional strong points include great scores in all the essential categories like value, comfort, support, and quality.  The mattress also did well with other attributes including little motion transfer, the right amount of sinkage, decent edge support, and limited off-gassing.

Please see below a summary of all positives and negatives, a company created snippet and snapshot, general information, and finally ratings using the 20 major considerations.

  • Great Combination of Coils and Foam
  • Quiz Given to Determine Sleeper’s Needs
  • Customized Firmness Based on Quiz Answers
  • Dual Option for Couples
  • Team’s Been Manufacturing Beds for 30+ Years
  • Sleeps Cool


  • Less Dense Foams Than Many Competitors
  • Unknown if Socially Good

Helix Mattress Review

Helix Mattress Review


The Only Mattress Custom Built For You. Personalized comfort at a comfortable price.


First Helix asks customers on their website to answer questions in a quiz. Next they use innovative sleep science to individually personalize and custom-make the customer’s mattress for the best comfort and support. Lastly they make the customer’s Helix Mattress to order in their US-based factories and ship it to their doorstep for free in 6-10 business days.

Why personalize?

Because the best mattress is one that’s made for your specific sleep needs and preferences. In fact, Helix customers have reported a 36% improvement in reported sleep quality after switching to a customized bed.

Using your Sleep Quiz results, we design your ideal bed by varying the densities and order of the layers in your Helix Mattress. This lets us give you the best feel, support, temperature regulation, and point elasticity based on your needs.

General Information
Thickness / Type:10″ Hybrid – Foam & Coils (customizable)
ANS Rating:95.04%
ANS Comfort Rating:95.29%
Price of Queen:$895 with $100 discount (save $100 on a purchase of $600+ with code PREZ100, $150 on a purchase of $1,250+ with code PREZ150, or $200 on a purchase of $1,750 with code PREZ200) Website
Comes Compressed:Yes
Coupon / Discount:Up to $125 off your mattress ($125 off Luxe Mattress with code LUXE125 and $75 off Helix Mattress with code WINTERFLASH75)Website
Financing Available:0%+ APR Financing through Klarna
Headquarters:USA – NY, NY
Where Deliver:
USA and Canada
In Business Since:2015
Number of Models:Many, because customizable
Cover:Modern looking, highly detailed, soft to the touch, cooling, breathable, thinner polyester. Sturdy side panel.
Weight of Queen Mattress:80 to 90 pounds
Foundation:Helix Foundation or bunkie board with a box spring or any support system with firm, flat and thick slats
Assembly:No assembly – easy to unbox and decompresses
Thickness / Layers: Cooling Cover
(Densities and orders of layers depends on customization)
2″ 1.8 to 3.0 lb/ft, ILD 15 to 32 Helix Dynamic foam
2″ ILD 18 pocketed microcoils
2″ 1.8lb/ft transition or top base layer High-Grade Polyfoam
4″ 1.8lb/ft bottom base layer High-Grade Polyfoam
Firmness:3.5 to 7.5 on a scale of 1 to 10
Warranty:10 year non-prorated, 1″ indentation
Return Policy / Trial Period:100 day, no-fee, no-risk, full-money-back trial
Link:Website (save $100 on a purchase of $600+ with code PREZ100, $150 on a purchase of $1,250+ with code PREZ150, or $200 on a purchase of $1,750 with code PREZ200)
Top 20 ConsiderationsRatingDetail
1Good Value?96.04%State-of-the art customization gives great feel, support, temperature regulation, and point elasticity at a very reasonable price. Further, the option of a different comfort level on each side of a queen or king is an additional reasonable $195. This remarkable hybrid mattress is a great value for the impressive personalization, quality craftmanship, great innovation, and high level reseach and analysis that has gone into this product.
2Comfortable?95.29%Super comfortable mattress. Sleepers choose their own comfort level (along with support, temperature regulation, and point elasticity) based on their preferences revealed through a quiz they take online before making their purchase. Furthermore, couples can choose different comfort levels for each side of the bed if they choose a queen or king. This customization, Helix believes, produces the most effective sleep surface for achieving spinal alignment. Even with customization, all Helix mattresses have a tendency to be less pressure relieving and conforming than a memory foam bed, but more than an innerspring bed. The Helix Dynamic Foam layer is superlatively contouring and reactively comfortable, while the Pocketed Microcoils layer optimizes for pressure relief.
3Supportive?95.44%Proprietary Helix Dynamic Foam, steel-forged Pocketed Microcoils and High-Grade Polyfoam combine to provide a resilient, strong mattress with good support. Customization gives great support for the most part, but there have been reports of inadequacy for softer configurations. Even with being slightly thinner (10″) and less dense (1.8 lb/ft), the Helix mattress stands up well.
4Durable / Quality Built?94.56%
Per Helix, individuals have a 36% improvement in reported sleep quality after switching to a customized bed. The company has a team of engineers , designers, and craftsment that have been manufacturing beds for over 30 years with a singular focus on quality. Helix chose top quality materials in their entire design. The Helix Dynamic Foam provides better quality consistency and the high quality steel springs are individually heat treated, wrapped, and pocketed. The individual heat treatment during manufacturing makes them incredibly durable and resistant to degradation while the individual wrap and pocketing helps the springs move independently, minimizing motion transfer from side to side.
5Sleep Cool?95.54%The entire Helix mattress promotes a cool sleeping experience. The cover is good for cooling as it is not too thick. The Helix Dynamic foam top layer reduces heat retention. The pocketed microcoils second layer with its individually pocketed coils offers improved air flow. Lastly, the High-Grade Polyfoam bottom layers with their open cell structure allow ample air to flow through the material.
6Warranty? 94.35%10 year non-prorated warranty. This is a similar warranty to what competing mattresses provide.
7Return Policy?95.94%100 day, no-fee, no-risk, full-money-back trial. If returning mattress, no preparation is necessary.
8Customer Service?95.28%Helix aims to offer world class customer service. It is working. Their customer service is highly regarded and many people have had pleasant experiences dealing with them.
9Good Reputation?94.99%Helix has only been in business since 2015, but their team of engineers, designers, and craftsmen have been manufacturing beds for over 30 years . This hybrid of coils in a foam based mattress has high owner satisfaction. It is known not only as an innovative hybrid, but for the personalization and tailoring of its mattresses. On the Helix website, an individual takes an innovative sleep quiz that gathers data on a sleeper’s gender, age, height, weight, sleeping position, body contour, pressure points, whether they sleep hot, current pains, quality of sleep, feel, firmness, age of current mattress, and number of sleepers. Using this data, the Company uses a complex, state-of-the-art algorithm to determine the best mattress. Thus, this in-depth sleep quiz ensures the sleeper gets what they need. Helix does not have a BBB rating.
10Socially Good?91.81%Helix Dynamic Foam and High-Grade Polyurethane Foam are certified by the CertiPUR-US®. Helix donates lightly used mattresses to charities and housing facilities. When possible, mattresses removed are recycled.
11Motion Transfer / No Sinkage?95.51%Limited motion transfer. Unlike most memory foam mattresses that completely eliminate motion transfer, there is still a slight amount of movement that transfers across the bed from one person to another. The springs, which are individually wrapped and pocketed, move independently, minimizing the trasfer of motion from side to side. The coils also afford a bit more bounce, making it easier for sleepers to adjust positions and not sink in. All layers of this mattress work together to provide great weight distribution with minimal sinkage.
12Edge Support?92.32%Though most foam-based beds have only average edge support, the Helix mattress does slightly better. When sitting down there is some compression and when lying down there is a bit more.
13Bouncy?95.34%The Helix mattress offers some bounce. The middle layer of pocketed microcoils provides more bounce than other foam mattresses, but not as much as innerspring mattresses.
14Noisy?96.27%Helix is quiet. Like other foam-based mattresses, there is little to no noise.
15Off-Gassing?95.76%Very few new owners report a substantial or enduring putrid initial off-gassing smell. Helix uses high-grade materials that give off little to no chemical off-gassing. Any faint odors dissipate within a few hours.
16Easy to Handle / Break In / Maintain?94.22%Because sleeping on a Helix mattress is a dramatic change for many sleepers, they recommend allowing 30 days to get the full impact. Still, there is a shorter than average break-in period. The mattress feels great immediately after unboxing and even better after three days. A sleeper should not flip the mattress, but head-to-foot rotation on occasion might prevent and minimize sagging. It should only be spot cleaned – no washing machines. Being slightly heavier and having no side panels makes the Helix mattress somewhat challenging to handle.
Sleeper Type:
17Good for Backs?93.38%The customization gives great potential for relieving back problems and other pains. Because sleep position is a focus of personalizing this mattress, the mattress received should have the optimum firmness, hopefully around a 6 or 7. Additional attributes the back sleeper will enjoy include effective weight distribution, little sinkage, and spinal alignment.
18Good for Side Sleep?94.27%Again, due to the fact that sleep position is a focus of customizing this mattress, the firmness will likely be perfect for a side sleeper, somewhere around a 4 or 5. Other reasons for a side sleeper to like this bed include excellent contouring, spinal alignment, and the relieving of pressure points.
19Good for Stomach Sleep?94.33%Again, due to sleep position being instrumental in the personalization of this mattress, the mattress received should be firm, with any luck around a 7 or 8. Firmness is essential as stomach sleepers need enough hip support so that they do not dip down too far in the mattress and curve the spine in an uncomfortable way. Stomach sleepers will also be pleased with the combination of foam layers, the good conformity, and relief of pressure points.
20Good for Larger Sleepers?94.89%If larger sleepers receive firmer mattresses, at least a 7 out of 10, this will be a good option for them. Even with a less thick mattress (only 10″ compared to an ideal 12″+), there should be enough support. Other features the larger sleeper will like include the even distribution of weight and little sinkage.

Overall Rating = 95.13%